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Home > About Us > Business Integrity > FAQ

Business Integrity

FAQ

Regarding acceptance of money/entertainment/benefits

Is it really prohibited to accept any money whatsoever in whatever circumstances?
In principle, you are not allowed to receive anything of monetary value from an interested party in and outside the company, but the following items are not considered things of monetary value

- Souvenirs or promotional items that are distributed to the general public (but not having a discriminatory nature, such as things given by drawing lots)
- Salvage items offered openly to help an employee who is in need due to sickness or a disaster
- A thing of monetary value given by the company, management, or a superior as a reward, token of appreciation for the employee’s contribution to the company, or support (including those offered in team parties or gatherings)
- A thing of monetary value offered in accordance with the predetermined terms of the articles of incorporation or standards of an organization where the relevant employee is a member
I am getting married soon.
And my counterpart in the partner company is saying that he is coming to my wedding, too. How much 'money gift' can I accept from him?
The money gifts for weddings, family occasions are allowed up to KRW 50,000 from individuals and KRW 100,000 from corporations. Same amounts applies to condolence contributions. However, please be advised that notifying of the event and pushing your counterparts to offer such contributions or gift is prohibited.
I had a business trip to another city to attend a meeting with the partner company. After the meeting, the partner company offered me KRW 100,000 as travel expenses, which I used to pay for the gas and highway tolls to save the company cost. As a result, I did not request reimbursement of my travel expenses to the company. Is it going to be a problem to have received the travel expenses offered by a partner company?
Receiving any thing of monetary value from an interested party is prohibited for any reasons. Even if the purpose of accepting it was for the good of the company, receiving such offerings cannot be justified.
I have a very close relationship with a member of a partner company with whom I have been working for quite a long time, and he suddenly gave me a tour voucher and asked me to join him for the trip. What should I do?
Any such offer from an employee of a company related to your work should not be accepted even if the person who is giving such item is an old acquaintance of yours. Of course, it is not against the rules if the cost of the event or entertainment is shared by the participant, as in a social occasion.
I played card games with an employee of a partner company, and while it was not my intent, I won a considerable amount of money. Is this in violation of the Ethics Standard?
Gambling with an interested party is prohibited. Even if it is not with an interested party, gambling in general is not permitted if it may ruin the company’s reputation. Of course, the money you've won should be returned no matter how considerable it is.
I notified a partner company of my business travel itinerary, and a representative of the company showed up at the airport to give me ride. What should I do?
It could be deemed as a customary act to be nice to a guest traveling from far away, and as the cost of driving the vehicle back to their company will still be incurred regardless of your boarding the vehicle or not, boarding the vehicle will not be considered an act of receiving a benefit. It is necessary for you to explain the company policy regarding this matter to the interested party, however, so it would not happen again. Of course, it will be in violation of the Ethics Standard if you are the one who requests for a pick-up. Also, if a similar incident happens again even when you’ve explained the relevant company policy to them, you should refrain from getting on the car.

Rigging the documents or false reports

When I summarized the monthly performance records, I found out that it was difficult to meet the goals assigned to us, which I reported to my superior. Then, my boss suggested that we report that the goals are met, regardless of the truth. I cannot resist an instruction from my boss. I guess I am not going to be in trouble, since the report is under the boss's responsibility?
Manipulating the data will result in obstruction of rational decision making by the management, causing wrong decisions and damages in our profit. Therefore, such an act is strictly prohibited. Not only the superior who ordered rigging of the data but also the staffs who followed the order knowing it is against the rules shall be held responsible for the violation.
There was an accident in the factory, which involved violation of the laws as well. I tried to report the event to the relevant authority, but my superior officer ordered me to hush up for the sake of keeping the situation under control.
Concealing such an event, once revealed, will deeply compromise the reputation of the company. Therefore, if your boss is trying to cover it up, please report to the relevant department in charge of Ethics Management.

Abuse of company assets

We carried out a promotional event with our product as prizes. However, after the event, the amount of products remaining was quite more than I expected, and I am thinking of offering them as gifts to my friends. Since they are left-over, I believe it would be OK for me to take them?
The products offered as prizes for marketing activities are also company assets, and therefore should not be used for personal benefits. The products should be returned to the company after reporting to the inventory officer once the event was concluded.
I was asked by someone I know to get some customer information for him. Is it OK to give the information to him?
Customer information cannot be revealed to anyone without a prior consent from the customers. Disclosing such information is prohibited by the law, and you should firmly say 'NO.'
There was a request from a department, which is not directly related to my job, to provide them my reports for their references. And, one of the team members of the requesting team leaked the report, causing a lot of troubles. The report was prepared by me, but it was not my responsibility for the report to be leaked. I do not believe this is my responsibility.
In order to prevent serious consequences due to leakage of valuable company information, you always need to clearly designate the recipients of your documents and specify whether the document should be treated as confidential or not. If a problem occurred as a result of sending the document to persons not related to your work, the sender may be held responsible. Therefore, report to your superior and get approval before sending such documents.

Regarding Reporting

What will happen if the identity of a whistleblower who reported a violation of the Ethics Standard is revealed?
The identity of a whistleblower will be kept confidential, but in case it is revealed, the company will take the necessary action to prevent the person in question from suffering unjust disadvantages.
What kind of protection do we have from groundless slander or false reports with malicious intent?
All reports shall be thoroughly investigated for verification. If the report is found to be false, relevant punishment will be given depending on the deliberateness of the report and on whether the reporter was aware that the reported information was false.

Others

Even if the bosses order us to do something against the rule, it is difficult to refuse them in our positions. Will it be a violation of the Ethics Standard if I follow such an order?
Any person who order an act in violation of the Ethics Standards and/or those who followed the order knowing it is against the rule will be held responsible together. Therefore, non-ethical instructions from your superiors should be refused, and if it persists, notify the Office of Ethics Management.
Even if an order given by a boss is in violation of the Ethics Standard, it is difficult for a subordinate to refuse to carry it out. If I carry out the order, will I be charged with violation of the Ethics Standard?
You cannot escape from the punishment if you knew the order was in violation of the Ethics Standard but still carried it out. Therefore, you are expected to refuse to carry out such an order, and if it such incident is repeated, you should report it to the Office of Ethics Management.
Is it not beyond our authority to force our business partners to comply with our internal Ethics Standard?
As ethical management cannot be realized with the efforts of our employees alone, it is necessary for us to inform our partners of our policy and to encourage them to join us in our efforts. If a partner company is found to have violated our Ethics Standard after our continued efforts to promote it, you may submit a memo to express your opinions about the matter or to stop/restrict the company’s business transactions with such partner. If the cause of the restriction (ethics of the business partner) is firmly established, and if the restriction is found to have been fairly applied, it could be deemed appropriate to be used as a criterion for the selection and maintenance of business relationships with a business partner.
I would like to know the value limit of the gifts received from an overseas company.
The value limit of a gift is USD10-50. Normally, the gift exchange ceiling with such companies is USD25. We also look into the intent and not consider only the amount.
Transparency in management is becoming increasingly important. Where does the boundary lie between the protection of company secrets and transparency in management?
Transparency in information entails providing authentic information without information rigging to justified recipients of the information via justifiable means. It is different from disclosing information in violation of the confidentiality or privacy of our workers.
If a partner company that is a candidate for an open tender invites me to meet its representative outside the company premises without giving a specific reason for such invitation, what should I do?
We advise you to meet the company representative in an open space within our company building. If you have to meet the company representative outside our company building, report to your superior the place, time, and purpose of the meeting, and the identity of the person you’re going to meet, before you set out to meet him/her, and upon returning from the meeting, report to your superior what was discussed in the meeting.